You are permitted to connect several devices to a single account, with the number of devices allowed depending on the selected subscription plan. Important aspects to remember about this feature include:

• Accounts can be accessed on various platforms, irrespective of the platform used for initial registration (for example, Android, iOS, macOS, Windows).
• The number of supported devices varies according to the subscription plan, theoretically allowing for an unlimited number of devices per account.
• Users will receive notifications if the connected devices surpass the plan limit, encouraging them to remove any excess devices upon logging in.
• Each device can be linked to up to two accounts, whether it is a computer or a mobile device.

Certainly! You have the opportunity to use Koala NPV for China completely free of charge indefinitely via the "Daily Check-in" feature. Every day, you receive 15 minutes of complimentary usage time. Furthermore, you can earn 1 point for each successful referral, which can be redeemed for a 1-day access pass. Here are the key points:

• Koala NPV for China promises to provide the "Daily Check-in" feature at no cost indefinitely.
• New users are granted an initial 15 minutes of free usage time, and you can earn an additional 15 minutes by completing the check-in process the next day.
• During the free trial, you are free to utilize our services without any limitations on usage. However, please remember that server access is confined to areas included in the free plan.
• You can accumulate points by joining our referral program and then redeem them for various types of plans.

Absolutely! We offer a daily trial period of 15 minutes. To start your trial, simply follow these steps:

1. Download the Koala NPV for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main screen.

Please note that the offer for this free trial may change and can be terminated at any time without notice.

Koala NPV for China places significant importance on user privacy, making sure that no logs of activities or connections are stored. Additionally, the NPV service refrains from retaining any data that could potentially be linked to tracking specific network activities or behaviors of individual users.

You can reach us through the following methods:

• Website: http://koolkoalanpv.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

You can reach us through the following methods:

• Website: http://koolkoalanpv.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

The split mode feature in Koala NPV for China supports web applications such as Telegram, WhatsApp, or Gmail that utilize HTTPS. This mode can modify the routing for both HTTP (port 80) and HTTPS (port 443), enabling access to the web versions of these applications. However, the application versions might employ various other ports.

To guarantee access, the following steps should be taken:

• Use the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here is how you can change the proxy settings for the LINE app:
  
  

• In case you try to log in from a new device and surpass the device limit, you will be redirected to the "Unbind Device" page, where you can disconnect any linked devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind the device you want.

Forgetting usernames or passwords is a common occurrence, and we strive to simplify the recovery process. Here are your options:

• If you can't remember your username, please reach out to us and share a screenshot of your payment receipt.
• If you've misplaced your password, simply utilize the "forgot password" feature found in the app.

We have observed that some users find it difficult to select a server after picking a region.

To make this easier, we now exclusively show regions. Heibao will automatically connect you to the top-performing server in your chosen region. Here are the details:

• The location menu will show only regions, but each region includes hundreds of servers. When you choose a region, Heibao will automatically connect you to the server that delivers the best performance based on your network conditions.
• If you are not happy with the server you are connected to, you can disconnect and reconnect to the same region to be paired with a different server.
• You can repeat this process until you find a server that suits your requirements.

Frequent causes of network problems consist of:

• Slow local internet speeds (without utilizing an NPV)
• Elevated user traffic at specific NPV server locations

To address these issues, consider trying the following methods:

• Verify your local internet speed by temporarily turning off the NPV
• Test various network connections like WiFi, 4G, or 5G with the NPV disabled to pinpoint any connection issues. For instance, if your WiFi connection is unstable, switch to a mobile data connection.
• Disable the NPV, select a different server location, and then reconnect
• If you prefer to remain connected to the same geographical area, disconnect and reconnect, as this may connect you to a different server within the same region.
• Keep conducting these tests until you locate the most appropriate server for your needs.

Global Mode: Enabling this option turns on NPV for all online activities, which could lead to slower performance for local websites and applications.

Split Mode: This configuration enables NPV solely for websites that are restricted based on location, such as Google, YouTube, and Netflix, while allowing access to local networks for Chinese sites.

You can adjust the routing mode in the App Settings.

If you encounter difficulties accessing specific websites or apps, consider switching to "Global Mode."

Feel free to reach out if you require further assistance.

You can accumulate points by referring friends and utilize them to claim rewards. Here’s how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and selecting "Share Now." You can then share it with friends or post it on your social media accounts or blog.
• You will earn 1 point for each friend who successfully signs up through your referral, which you can trade for a 1-day pass.
• You can check your redeemed plans in the "My Account" section after you have redeemed your points.
• For a referral to count, your referred friend must download and actively use the app. If they download but do not start using the app, you will not receive your referral point until they do so.

Occasionally, there may be a delay in payment processing through the gateway. Here are some key points to remember:

• We support various payment options, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully completed a payment but do not see the related plan in your account right away, please wait approximately 5 minutes, then log out and log back in.
• If you continue to encounter problems after trying the above steps, please take a screenshot of your payment confirmation and reach out to us for additional assistance.

By configuring an NPV on your Android device, you can ensure the safety and security of all your activities. Just connect to one of our numerous NPV servers to change your device's IP address, protect your data on public Wi-Fi networks, and access blocked websites and services.

An NPV creates a virtual network by linking several computers virtually. Initially used for speed and security, it is now mainly focused on privacy, encryption, and accessing restricted content.